Mr Spex
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 76.9% |
|
4 Stars | 0% |
|
3 Stars | 3.8% |
|
2 Stars | 7.7% |
|
1 Star | 11.5% |
|
Profile Overview
About Mr Spex
Mister Spex was founded in 2007 and is now the leading omnichannel optician in Europe. We have been awarded numerous prestigious prizes for our convincing business model and have fundamentally changed the optical industry from the very beginning as a key driver of digital transformation. In just a few years, Mister Spex evolved from a pure online player to a successful omnichannel optician with more than five million customers, 10 European online stores and numerous own brick-and-mortar stores. As a digital native, technology and innovation have always played a central role in the company's development. This includes 2D and 3D online try-ons and intelligent filter functions. The goal of Mister Spex is to establish the purchase of eyewear as a simple and transparent shopping experience that is fun to use. To this end, in addition to a large, varied range of quality products, we also offer comprehensive expertise and consulting services via our customer service, our own stores, and via the extensive partner optician network.
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Berlin
Hermann-Blankenstein-Straße 24Reviews
Integrated Reviews
Delivery time was too long!
Strangely enough, other suppliers can deliver without any problems, Mr Spex continues to claim that the delivery problems lie with the manufacturer, which is an unbelievable pity and unfortunately very consumer-unfriendly.
Delivery time 15 days for contact lenses is definitely too long!
Still no goods received.
I ordered as a guest. The order was easy to place and arrived within three days. The only improvement I would wish for as a guest customer is to be informed about the shipping status.
The order from 14.05.2024 has unfortunately still not arrived