ProvenExpert
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 55.1% |
|
4 Stars | 6.7% |
|
3 Stars | 1.1% |
|
2 Stars | 1.1% |
|
1 Star | 36% |
|
Profile Overview
Feedbax Awards
Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
About ProvenExpert
Rely on the best advertising in the world with ProvenExpert.com: the voices of your satisfied customers. With our online surveys, it's easy: Choose a survey template tailored to your industry, customize it and invite customers to give feedback, for example by email or on social channels. With our surveys, you can find out exactly what customers love about your product or service and where there is still potential. In addition, you receive reviews that you can present with the ProvenExpert rating seal - alongside all the reviews you have already collected on portals such as Yelp or Google.
.Contact the vendor and get feedback on your queries in a timely manner.
Locations
Berlin
Quedlinburger Straße 1Reviews
Integrated Reviews
Outstanding customer service from ProvenExpert and Isabelle Böhm. I sent a small question via @, within minutes I got the answer AND Mrs. Böhm also fixed the problem digitally. THANK YOU! Couldn't be better!
0Dear Ms. Schlub, Wow, thank you so much for the great review! We are delighted with your experience with our team and are very pleased that Ms. Böhm was able to solve your problem quickly. Your appreciation means a lot to us and to Ms. Böhm. It's feedback like yours that inspires our commitment to excellence and helps us serve you even better. Thank you again for choosing ProvenExpert. If you have any questions or need further assistance, we are here for you, always with the goal of exceeding your expectations. Yours sincerely, Your ProvenExpert Team
Dear Adam, Thank you so much for your 5-star review! We’re thrilled you’re happy with our service and truly appreciate your support. If you have any suggestions or if we can help in any way please reach out to us. Warm regards, The ProvenExpert team
Sends spam via England!
0Cannot recommend the company. Sends spam to companies that have not given their consent to be included in an e-mail distribution list
2Top Top Top Top Top
1Dear Ridvan, Thank you so much for the fantastic review! We're thrilled to hear you had a great experience. Your enthusiastic feedback means the world to us, and we look forward to assisting you again soon! Best regards, The ProvenExpert team
Nice trainer, time passed quickly was quite cool
0Amazing service with authentic and swift response. Keep up the good work
0Hi Tommy, Thank you so much for your fantastic review! We’re thrilled to hear you had an amazing experience and appreciated the authenticity of our team. It’s our top priority to keep our service standards high and our responses swifter than ever! Your encouragement motivates us to continue delivering exceptional experiences. Rest assured, we're already geared up to keep the good work going and even aim higher. Warmest regards, Your ProvenExpert team
I rate this location Uedem / RedTherm / Neukirchen-Vluyn / NRW ! Absolutely poor service regarding the initial consultation in the field. It started with the fact that the sales representative took pictures of my roof by cell phone without my presence at the agreed appointment and only then introduced himself to me. The roof was neither checked for load-bearing capacity nor for feasibility due to minimum rafter width or similar. It then went on to almost 1 hour of "small talk" in which he praised his company to the skies. He hardly responded to my repeated questions about my wishes and ideas, only when I became a little more resolute did he ask a "few sparse" questions. The important ones, e.g. night consumption, wallbox - heat pump available or in planning, etc. were not asked. My request, I already had several offers for comparison: maximum roof occupancy without changes such as moving the satellite system, 10.xx KWp with 10.xx storage and modules in glass/glass, new junction box including all additional costs such as scaffolding, registration, meter change, etc.. The offer came after about 5 days and did not meet my specifications in any way! It included a system of 9.24 KWp without full roof coverage, a 9.6 Kw storage tank. Costs for a new connection box are not included in the offer, additional costs for commissioning with the grid operator, the costs for the renewal of the house connection box (HAK) are not included in the offer. If the supply line has to be replaced, further costs may additional costs may arise, etc. and the best comes at the end: According to the website WITHOUT PAYMENT (which is what brought me to the offer in the first place). But then in the offer : The following payment terms apply: 20% down payment after project planning 70% on delivery (cash or bank transfer) 10% after installation (without meter replacement). This means that I would have paid 20% down and possibly had no project due to the possible poor condition of the roof. 70% on delivery (i.e. a total of 90%, which would have been OK if it hadn't been advertised beforehand WITHOUT a deposit. 10% after installation, but WITHOUT meter replacement (I still have an old meter that needs to be replaced). So 100% payment for a system that may only go into operation months after payment because the meter was not set. This location is absolutely not recommended, actually 0 stars!
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0Lieber Bewerter, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es scheint jedoch ein Missverständnis vorzuliegen, da sich die von Ihnen angesprochenen Bedenken auf ein anderes Unternehmen beziehen. Wir nehmen die Kundenzufriedenheit sehr ernst, und obwohl die Bewertung nicht für uns bestimmt war, möchten wir sicherstellen, dass jeder die Unterstützung erhält, die er benötigt. Wenn Sie eine Erfahrung mit unserem Unternehmen gemacht haben, die Sie uns mitteilen möchten, oder wenn es etwas gibt, bei dem wir Ihnen helfen können, wenden Sie sich bitte direkt an [email protected]. Ihr Feedback ist uns wichtig, und wir sind gerne bereit, Sie auf jede erdenkliche Weise zu unterstützen. Was die Probleme mit dem anderen Unternehmen betrifft, ist es vielleicht am effektivsten, wenn Sie sich direkt an das Unternehmen wenden. Die meisten Unternehmen sind dankbar, wenn sie über Probleme informiert werden, damit sie sich umgehend darum kümmern können. Nochmals vielen Dank für Ihre Bewertung, und wir hoffen, dass Ihre Bedenken bald ausgeräumt sind. Mit freundlichen Grüßen, Das ProvenExpert-Team
Purchased reviews. Shame on them!
0Dear Mr. Laudonia, We are sincerely sorry to hear that you feel this way. We at ProvenExpetrt pride ourselves on our integrity and the authenticity of our reviews. We do not offer paid reviews. In order to leave a review on a ProvenExpert profile, you must be able to verify yourself as a customer. We take your concerns very seriously and would like to learn more about your experience. If you have any information about a profile owner, please feel free to contact us at [email protected]. Your feedback is invaluable to us as it helps us to improve and ensure we meet the high standards our customers expect. Thank you for bringing this to our attention and we hope to be in touch with you soon. Yours sincerely, The ProvenExpert Team