| STARS | PERCENTAGE | DISTRIBUTION |
|---|---|---|
| 5 Stars | 66.7% |
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| 4 Stars | 0% |
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| 3 Stars | 0% |
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| 2 Stars | 0% |
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| 1 Star | 33.3% |
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Super unfriendly, simply hung up on inquiry via telephone
Hello Ms. Stagge, As the managing director of Satztechnik Meißen GmbH, I take every criticism seriously and would like to apologize to you for any misconduct on the part of an employee. A telephone call should always be conducted in a friendly and open manner; unfriendliness has no place there. My employees are also trained in this respect, and we regularly hold further training courses and seminars to ensure that our customers always feel they are in good hands with us. I don't know where you called from. Should it be from the closer surroundings, you are cordially invited to visit our company, after making an appointment, and to convince yourself of our efficiency. Perhaps on this occasion your possible inquiry can be discussed again in more detail. I would be pleased to hear from you again. Yours sincerely // Polo Palmen
