Smarketer GmbH
Recommended Providers
5.0
0.0
Overall Rating
Distribution of review criteria
CRITERIA | RATING | DISTRIBUTION |
---|---|---|
Quality | 1.0/5 |
|
Planning | 1.0/5 |
|
Costs | 1.0/5 |
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Willing to Refer | 1.0/5 |
|
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 52.6% |
|
4 Stars | 5.3% |
|
3 Stars | 5.3% |
|
2 Stars | 0% |
|
1 Star | 36.8% |
|
Profile Overview
Feedbax Awards
Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
About Smarketer GmbH
SEM agency with Google AdWords certification ✓✓✓ Don't leave your success to chance - request a free SEM check today!
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Berlin
Alte Jakobstraße 83/84Expertise
- SEO: 34%
- Advertising: 33%
- Pay Per Click: 33%
Pay Per Click
- Google Adwords: 100%
Contact the service provider and receive an appropriate offer in a timely manner.
Reviews
Feedbax Reviews
Summary16 November 2023
I was dazzled by the great website and was unfortunately too naive not to listen to the bad reviews I had already seen. Nothing, really everything that could go wrong did go wrong. Performance was subterranean, time wasted.
Reviewer Michael Schmid CEO at MV
Healthy food supplements, vitamins, superfoods, all vegan and natural for health-conscious people
Increased traffic, more sales, more profit, generally a more successful business on the whole
I was dazzled by the great website and was unfortunately too naive not to listen to the bad reviews I had seen before
Communication purely via e-mail, very stressful. Employees have no idea, you are constantly referred to other departments, no one takes responsibility
1-3, I can't say exactly. Stressful communication, terrible agency, never again! I have such a hatred
The project was a total failure 12 months lost and a total of €30,000 wasted. TERRIBLE
We did everything that was necessary and implemented everything quickly. But the agency simply can't do anything
Nothing, really everything that could go wrong, went wrong. Performance was subterranean, time wasted.
Show CULPENNESS! Simply realize that you have messed everything up and offer to get out of the contract earlier or refund the money, for example. Don't make empty promises, show responsibility.
Integrated Reviews
There are good reviews for this company, so they are obviously doing something right. Nevertheless, the approach of the SEA support here is that this can ONLY be realized by means of a new Google ADS account exclusively managed by Smarketer. Your own Google ADS account is paused and a new ADS account is created that belongs to Smarketer. If you want to switch, there are only disadvantages. It creates great dependencies that make switching very difficult. I consider this business practice to be dubious.
1Beware of this agency!!! We have burnt our fingers! The performance was subterranean, at some point we didn't want to pay for it anymore. They always said they were working on the account, then I checked what exactly was done to the account and they just made some irrelevant changes, just so you can say "something was done" Instead of offering goodwill, Smarketer called in a lawyer to get their money. I have never experienced such a greedy and dishonest company in my life. I would like to protect all companies from this company with this review.
0I had a great experience, thank you very much for your support!
0Exceptional service and competent staff at Smarketer I would like to share my experience with Smarketer, which has been consistently positive. From the moment I made contact, I was impressed by the professionalism and commitment of the team. Competence of the staff: Every person I dealt with showed not only deep expertise beyond Google Ads, but also a passion for their work. They were able to explain complex issues in an understandable way and offered customized Adwords solutions that met my needs. You can tell it's an Adwords specialist agency
0Finder gone - promises are made and nothing is kept. We lost a lot of money! The performance was totally miserable, we were put off every month, really sad.
1BEWARE of this agency, they promise you the blue sky but deliver a miserable performance! And then there are these awful gagging contracts. Minimum term of 12 months. Now I know why. Because the agency can't do anything. I'll be so glad when I'm out of here, both my companies have suffered enormous damage. No insight on the part of Smarketer. Smarketer is ZERO accommodating, no concessions, nothing. This agency simply doesn't care that I have suffered huge losses. 12 months wasted. With a real agency I would already have a successful Google Ads account. TERRIBLE, FINGER OFF
1Relatively large agency, but they still take enough time here. Are satisfied with the services in the area of Google Ads, thanks again this way
0Pretty good agency, but it depends a lot on the colleagues. If you are lucky you get good ones, if not you have chance to change only if they leave. Not the cheapest agency, but still good. If it becomes too much you can talk about the price with threats best and only if you mean them!!!
0