itCraft - Driving business improvement through world-class software
About Us Founded in 2010, itCraft is an expert software house headquartered in Poland, with offices in Warsaw and Bydgoszcz. We specialize in designing and developing custom software, blending our expertise in product ideation, UX/UI, agile software development including mobile apps, web-based apps, backend development, generative AI integrations, cloud computing services and digital product support. Our team, proficient in technologies like Kotlin (Android), Swift (iOS), Flutter, Vue.js, React, PHP, Node.js, and Java allowing us to transform ideas into fully-functioning, world-class digital products.
Why Choose itCraft? Our strength lies in our deep technical knowledge and agile methodology. We start every project by meticulously analyzing business goals and user requirements, ensuring the technology we propose aligns perfectly with your vision. Our ISO9001 and ISO27001 certifications are a testament to our commitment to quality and security in every project.
Who We Serve At itCraft, we cater to the needs of CTOs and Digital Product Owners, focusing on delivering digital products that are not only exceptional in quality but also on time and within budget.
Our Values and Vision Our core values – creating value, integrity, and teamwork – are the pillars of our daily operations. We strive to maintain a work environment that fosters positivity and meaning, ensuring value for our clients and team members. Our vision is to leverage technology to positively impact a billion people, driving innovation and excellence in the tech world.
Get in Touch Ready to bring your digital vision to life? Contact us at [email protected] or explore our world of innovative solutions at www.itcraftapps.com. At itCraft, we turn your ideas into reality.
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Contact the vendor and get feedback on your queries in a timely manner.
Our team of professionals at itCraft consists of innovative and dedicated software engineers, expertly skilled in custom software development, mobile and web application creation, and AI integration, committed to transforming your digital visions into reality.
Do you find this team interesting?
Contact the vendor and get feedback on your queries in a timely manner.
Mindleap Health is a Canadian company whose digital products connect specialists with people suffering from mental health issues and promote healthy mental well-being. Their goal is to provide access to mental health treatment by offering support before, during and after integration therapy and holistic wellness treatment. They connect specialists and clients in the USA and Canada through a complete telemed platform and enhance the wellbeing of people dealing with mental health problems through advanced mood and behavior analytics.
Challenge
Mindleap Health needed a digital solution that would provide an effective management platform for mental health patients undertaking psychedelic integration therapy and other holistic wellness treatments. Due to the nature of the therapy, traditional medical visits were a roadblock to effective treatment. Mindleap Health experts recognized that they required a HIPAA compliant telemed solution with mood and behavioral tracking functionality to effectively manage these treatments. The solution had to be easy-to-use for both specialists and patients, provide inexpensive access to specialists, and ensure protection of all data.
Solution
To meet the business goals of Mindleap, we designed and developed:
native mobile apps for patients
web app for specialists
admin panel
marketing website
The project began with a two-day UX/UI workshop in Warsaw with the co-founder and CEO of Mindleap Health. With a deeper understanding of the business goals, our design team prepared the first mockups of the solution.
A product backlog was created with prioritized user stories, which meant our UX/UI designers could create wireframes, visual designs and a clickable prototype of digital products. During the development phase, we started with the backend, then our mobile developers prepared the iOS and Android apps working closely with a QA engineer. For marketing purposes, Mindleap Health also engaged our developers to create their official website.
Results
We were able to create a prototype of the application within a few weeks thanks to MindLeap Health’s preparation and market research, which helped them secure enough funding to create an extremely viable first release.
The first version of the product was released at the end of September 2020 which coincided with Mindleap Health’s marketing campaign that included promo codes for their customers.
With the successful launch of the platform and thousands of downloads of the mobile applications, Mindleap Health was acquired by Mydecine Innovations Group assuring the funding required to further grow the company.
Do you have a similar project?
Contact the service provider and receive an appropriate offer in a timely manner.
“iOS App Design & Design System for Digital Healthcare Firm”
Feedback Summary28 February 2024
itCraft delivered great work and completed over 50 tasks. They managed the engagement effectively and finished tasks on time. They also met the client’s budget requirements. Moreover, they took excellent care of the client’s needs. Overall, their resources were truly experts at their job.
Project Summary
A digital healthcare company hired itCraft to create designs for the client’s iOS app and build an iOS design system. The team aimed to align the designs and design system with the client’s branding guidelines.
The Feedback
I am the Mobile Team Lead of Physitrack PLC
Physitrack is a global digital healthcare company specializing in providing remote patient engagement solutions, including clinical home exercise programs, patient education, outcomes analysis, and telehealth services.
Building a robust and scalable iOS design system that aligns with our brand guidelines and UX principles.
Creating visually appealing and intuitive designs for our iOS app, ensuring seamless navigation and delightful interactions.
Collaborating with our development team to ensure design implementation and adherence to design standards.
I already knew itCraft as a very solid software house with which I had the pleasure of working.
Pricing fit our budget
1 Employee
The project was anticipated to last for approximately 4 months.
The itCraft designer integrated and worked closely with the internal product team throughout the project. The primary task involved building a robust and scalable iOS design system in line with the company's brand guidelines and UX principles. Additionally, itCraft’s designer was responsible for creating visually appealing and intuitive designs for the iOS application. The focus was on ensuring seamless navigation and facilitating delightful user interactions.
During the project, itCraft completed over 50 tasks that were included in the scope of the contract. The products of this work were delivered in Figma.
The project was completed on time, according to the agreed plan, and within budget.
Virtual Meeting
itCraft is a mature company that takes excellent care of their customers during the sales and delivery process. He has a very caring team that is a pleasure to work with. They are experts at what they do.
No objections. Keep it up.
Clutch
Bart Rogacewicz
January 2024
5.0
Work Quality:5.0
Responsiveness:5.0
Timely Delivery:5.0
Overall Costs:5.0
Your Satisfaction:5.0
Willing to Refer:5.0
Project Type:User Experience
Mobile App design
As a global digital healthcare company, we at Physitrack decided to hire itCraft for UX/UI design to create a robust, scalable design system and intuitive app designs. Over four months, itCraft delivered over 50 tasks, showcasing their expertise in mobile app design and commitment to meeting client needs efficiently. Notably, itCraft's experienced UX/UI designer and supportive project management ensured the project's on-time and on-budget completion. We appreciate itCraft's mature, customer-centric approach, and its team's exceptional care and expertise. itCraft's flexibility, competitive rates, and high-quality deliverables make them a valuable partner in the software development industry.
DesignRush
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
Custom Software Development
$200,000 to $999,999
June 2021 - Apr. 2023
Reviewer
Product Owner, Stem Cell Bank
Healthcare
201-500 Employees
Warsaw, Poland
Online Feedback
“Software Dev for Stem Cell Bank”
Feedback Summary10 March 2023
itCraft’s solutions became an essential sales and settlement tool with third-party clients. They also tailored the client's CRM solution four times to cater to specific target markets. Overall, the team was well-organized, responsive, and determined to solve unforeseen project challenges.
Project Summary
Picking up from the previous vendor, itCraft provided augmented a stem cell bank's software development capabilities. They analyzed the existing solution and recommended the next steps for further improvements.
The Feedback
I am the Product Owner of a stem cell bank.
We are largest stem cells bank in Europe. We store biological material samples from customers in dozens of European countries.
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
hiring programmers on the basis of the staff augmentation service
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
Clutch Site
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
6-10 Employees
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
Our project had several important stages:
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
At the moment, we have 4 instances of our CRM tailored to the target markets where our group exists.
The provided solutions are the most important sales and settlement tool with our clients.
The cooperation process was well planned and presented at the offer stage. In complex IT projects, unforeseen things happen, to which itCraft reacted and always tried to find the best solution. It is worth emphasizing good contact with both the project team and itCraft managers.
Virtual Meeting
Definitely determination to solve unforeseen project challenges. We could count on the involvement of the team as well as the management of itCraft when it was needed. itCraft was open to various models of cooperation depending on current needs and project constraints.
All expectations and areas for improvement were communicated on an ongoing basis and addressed as part of cooperation. At the moment I don't have any additional areas that aren't already addressed.
Clutch
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
Custom Software Development
$200,000 to $999,999
June 2021 - Apr. 2023
Reviewer
Product Owner, Stem Cell Bank
Healthcare
201-500 Employees
Warsaw, Poland
Online Feedback
“Software Dev for Stem Cell Bank”
Feedback Summary10 March 2023
itCraft’s solutions became an essential sales and settlement tool with third-party clients. They also tailored the client's CRM solution four times to cater to specific target markets. Overall, the team was well-organized, responsive, and determined to solve unforeseen project challenges.
Project Summary
Picking up from the previous vendor, itCraft provided augmented a stem cell bank's software development capabilities. They analyzed the existing solution and recommended the next steps for further improvements.
The Feedback
I am the Product Owner of a stem cell bank.
We are largest stem cells bank in Europe. We store biological material samples from customers in dozens of European countries.
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
hiring programmers on the basis of the staff augmentation service
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
Clutch Site
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
High ratings
Good value for cost
Other
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
6-10 Employees
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
Our project had several important stages:
taking over the project from the previous contractor
analysis of the current solution and recommendations for further steps
project development and construction of new instances of the solution
constant maintenance based on the SLA agreement
as well as hiring programmers on the basis of the staff augmentation service
At the moment, we have 4 instances of our CRM tailored to the target markets where our group exists.
The provided solutions are the most important sales and settlement tool with our clients.
The cooperation process was well planned and presented at the offer stage. In complex IT projects, unforeseen things happen, to which itCraft reacted and always tried to find the best solution. It is worth emphasizing good contact with both the project team and itCraft managers.
Virtual Meeting
Definitely determination to solve unforeseen project challenges. We could count on the involvement of the team as well as the management of itCraft when it was needed. itCraft was open to various models of cooperation depending on current needs and project constraints.
All expectations and areas for improvement were communicated on an ongoing basis and addressed as part of cooperation. At the moment I don't have any additional areas that aren't already addressed.
Clutch
Damian Wasilewski
December 2022
5.0
Work Quality:5.0
Responsiveness:5.0
Timely Delivery:5.0
Overall Costs:5.0
Your Satisfaction:5.0
Willing to Refer:5.0
Project Type:App Development
Custom Software Development / Staff Augmentation
Our cooperation with itCraft began in 2020. During this period, itCraft provided us with the support of qualified programmers who, joining our project teams, showed extensive knowledge in the field of implementing mobile applications (iOS and Android), web applications and server backend (backend).
itCraft is a dedicated team of specialists who care not only about the project, but also about the relationship with the client. They really understand what they are doing and they do it well.
DesignRush
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
IT Staff Augmentation
Confidential
Aug. 2020 - Ongoing
Reviewer
Business Development Manager, Lea Sp. z o.o.
IT Services
51-200 Employees
Torun, Poland
Online Feedback
“Staff Augmentation for Custom Software Development Company”
Feedback Summary28 December 2022
itCraft has been well-planned, systematic, and professional throughout the project. The team has been responsive and communicated well, which ensured an effective workflow. They have met the end client's expectations with their extensive knowledge and qualified team members.
Project Summary
itCraft provides staff augmentation services for a custom software development company. They have provided developers to strengthen the existing team and provide high-quality applications.
The Feedback
I’m head of delivery/IT director of Leaware, a custom software development company founded in 2010, that specialized in building and developing digital products, web & mobile applications mainly. We have roots in Poland and we operate all over Europe, creating solutions for clients from Belgium, Germany, Finland or Norway.etc. Industries/branches we have worked for: finance&banking, beauty, sports tech, entertainment, production, car industry, healthcare, fundraising, logistics, retail.
We hired itCraft developers to strengthen the existing team in our company and provide customers with high-quality applications. Our goal was to find well qualified programmers who will quickly complete the process of onboarding into a new project and bring true value to the team.
As a company with Polish capital, we wanted to cooperate with a domestic company. That is why we limited our search for a cooperation partner to the territory of Poland. After researching on the Internet and reading the opinions of other satisfied customers, we decided to go with itCraft.
Our cooperation began with sharing the existing code with newly hired developers from itCraft, brainstorming sessions and preparing a refactoring plan for key areas of the project. Then we smoothly moved on to the implementation stage of new functionalities, which were requested by the client. As a company, we use agile techniques in our daily work, so we typically plan work for the team for 2 weeks (sprints) and respect main Scrum ceremonies like daily meetings, demos and retrospective meetings.
We worked with itCraft’s programmers from various areas and have dedicated contact people (Project Manager and the Sales Manager), with whom I discuss all aspects of our cooperation.
The information about our projects is confidential, but I can confirm that together with itCraft we help our clients make good decisions in the area of key functionalities and understanding of end users’ unmet needs. Clients are satisfied with the results of our work.
The project implementation was smooth and the communication at every stage of the project was transparent and dynamic. The Project Manager/Sales Manager was always ready to take up the topics I reported and the time response was satisfactory. The team operated efficiently and productively, the pace of work was adapted to the plan and scope of the project. Communication took place by email and via videoconferences channel.
First of all, responsiveness and communication at a very high level. Secondly, the implementation of the project with the itCraft team was well planned, systematic and professional. I was impressed by the level of knowledge of the team members. Furthermore, the Tech Leads and developers involved in creating the solution were remarkable.
Each project teaches us something new, requires an individual approach to the client and a thorough understanding of his needs. Therefore, I believe that there is always room for improvement.. The most important thing, however, is to find space for retrospection and share your observations about what cooperation looks like. And in this area itCraft meets my expectations.
“Staff Augmentation for Custom Software Development Company”
Feedback Summary28 December 2022
itCraft has been well-planned, systematic, and professional throughout the project. The team has been responsive and communicated well, which ensured an effective workflow. They have met the end client's expectations with their extensive knowledge and qualified team members.
Project Summary
itCraft provides staff augmentation services for a custom software development company. They have provided developers to strengthen the existing team and provide high-quality applications.
The Feedback
I’m head of delivery/IT director of Leaware, a custom software development company founded in 2010, that specialized in building and developing digital products, web & mobile applications mainly. We have roots in Poland and we operate all over Europe, creating solutions for clients from Belgium, Germany, Finland or Norway.etc. Industries/branches we have worked for: finance&banking, beauty, sports tech, entertainment, production, car industry, healthcare, fundraising, logistics, retail.
We hired itCraft developers to strengthen the existing team in our company and provide customers with high-quality applications. Our goal was to find well qualified programmers who will quickly complete the process of onboarding into a new project and bring true value to the team.
As a company with Polish capital, we wanted to cooperate with a domestic company. That is why we limited our search for a cooperation partner to the territory of Poland. After researching on the Internet and reading the opinions of other satisfied customers, we decided to go with itCraft.
Our cooperation began with sharing the existing code with newly hired developers from itCraft, brainstorming sessions and preparing a refactoring plan for key areas of the project. Then we smoothly moved on to the implementation stage of new functionalities, which were requested by the client. As a company, we use agile techniques in our daily work, so we typically plan work for the team for 2 weeks (sprints) and respect main Scrum ceremonies like daily meetings, demos and retrospective meetings.
We worked with itCraft’s programmers from various areas and have dedicated contact people (Project Manager and the Sales Manager), with whom I discuss all aspects of our cooperation.
The information about our projects is confidential, but I can confirm that together with itCraft we help our clients make good decisions in the area of key functionalities and understanding of end users’ unmet needs. Clients are satisfied with the results of our work.
The project implementation was smooth and the communication at every stage of the project was transparent and dynamic. The Project Manager/Sales Manager was always ready to take up the topics I reported and the time response was satisfactory. The team operated efficiently and productively, the pace of work was adapted to the plan and scope of the project. Communication took place by email and via videoconferences channel.
First of all, responsiveness and communication at a very high level. Secondly, the implementation of the project with the itCraft team was well planned, systematic and professional. I was impressed by the level of knowledge of the team members. Furthermore, the Tech Leads and developers involved in creating the solution were remarkable.
Each project teaches us something new, requires an individual approach to the client and a thorough understanding of his needs. Therefore, I believe that there is always room for improvement.. The most important thing, however, is to find space for retrospection and share your observations about what cooperation looks like. And in this area itCraft meets my expectations.
Clutch
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
Mobile App Development
Confidential
Aug. 2016 - Apr. 2022
Reviewer
IT & Project Director, Redan S.A.
Business services
501-1,000 Employees
Lodz, Poland
Online Feedback
“Mobile App Development for Logistics Services Company”
Feedback Summary21 November 2022
itCraft's first version garnered over 10,000 users within one week, which hiked up to 100,000 because of newly added in-app purchases. As a result, the company gained extra sales, reached customers, and increased orders. Overall, the team seamlessly communicated and implemented the project.
Project Summary
itCraft developed a mobile application for a logistics services company. The team focused on content management, admin panel, advanced Android version, payment method, and UI/UX design.
The Feedback
I am an IT & Project Director, operating in the clothing industry, which currently focuses on servicing a popular fashion brand. The main areas of our competence are e-commerce and retail store services. These include managing server infrastructure and extensive computer networks, creating applications for internal needs, creating interfaces for data exchange and selling on foreign markets.
Our brand has been creating a world of fashion full of beauty for over 20 years with its customers in mind. A world based on diverse and consistent collections. Dedicated to all those who are looking for a way to express themselves. We listen and observe our customers, thus, in order to be even closer to them, we decided to create a mobile application. This way, shopping with us is at your fingertips. We wanted to create a mobile application to present the company.
That's how the first, basic version was created. In the next step, we decided to expand the existing solution. The expansion of the scope included the addition of purchases to the application. And the development of functionalities that ease browsing and searching for products by customers.
As a company with Polish capital, we wanted to cooperate with a domestic company. That is why we limited our search for a cooperation partner to the territory of Poland. After researching on the Internet and reading the opinions of other satisfied customers, itCraft was our choice.
itCraft was responsible for creating the Android mobile application with a simple content management admin panel. The first version of the mobile application was the basic version. As a continuation of the cooperation, a more advanced version was created, allowing users to shop, easily search and browse through the products they are interested in. Moreover, the payments via PayU were crucial. To optimize the solution, a web administration panel has been created, thanks to which we can manage part of the content displayed in the application.
The itCraft team was responsible for the implementation of the full application development process. Namely, from design to implementation, including the implementation into the production environment. The itCraft team provided us with full support around UX / UI, which allowed us to design a useful and functional solution for the users.
My main point of contact was the Project Manager. I discussed with the PM all aspects of the project, the status, and progress of work, or any changes or optimizations. The project team consisted of two Android developers, a tester, an analyst, and a UX / UI designer.
Within a few weeks of the release of the first version of the app, over 10,000+ users have downloaded it. When we added in-app purchases, we saw a jump to 100,000+ users. This gave us a real, extra sales channel to reach our customers and an actual increase in the number of orders. Hundreds of customers have shared their opinions with us about the functionalities available in the application over the course of several years. Thanks to this, we were able to get inspiration in which direction to develop it.
The project implementation was smooth. The communication at every stage of the project was transparent and dynamic. The Project Manager was always ready to take up the topics I reported. The response to them was satisfactory. The team operated efficiently and productively, the pace of work was adapted to the plan and scope of the project. Communication took place by e-mail and via videoconferences channel. Any longer meeting was planned in detail. This way, we effectively used the time. We left each meeting with the substantive input needed for further activities.
The implementation of the project with the itCraft team was planned, systematic and professional. I was impressed by the level of knowledge of the team members. Furthermore, the Tech Leads and developers involved in creating the solution were remarkable. Full professionalism at the level of project management also deserves recognition. The team gained my trust from the beginning I felt that I was working with professionals and experts in their areas.
There were no major delays or communication problems during the project implementation. So, it is difficult for me to indicate a specific area for improvement. The itCraft team strives for continuous development and the highest level of professionalism. They have the best specialists in their fields. In my humble opinion, they take care of the space for development and improvement of the quality of their services by themselves. And it works very well.
Clutch
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
Mobile App Development
Confidential
Aug. 2016 - Apr. 2022
Reviewer
IT & Project Director, Redan S.A.
Business services
501-1,000 Employees
Lodz, Poland
Online Feedback
“Mobile App Development for Logistics Services Company”
Feedback Summary21 November 2022
itCraft's first version garnered over 10,000 users within one week, which hiked up to 100,000 because of newly added in-app purchases. As a result, the company gained extra sales, reached customers, and increased orders. Overall, the team seamlessly communicated and implemented the project.
Project Summary
itCraft developed a mobile application for a logistics services company. The team focused on content management, admin panel, advanced Android version, payment method, and UI/UX design.
The Feedback
I am an IT & Project Director, operating in the clothing industry, which currently focuses on servicing a popular fashion brand. The main areas of our competence are e-commerce and retail store services. These include managing server infrastructure and extensive computer networks, creating applications for internal needs, creating interfaces for data exchange and selling on foreign markets.
Our brand has been creating a world of fashion full of beauty for over 20 years with its customers in mind. A world based on diverse and consistent collections. Dedicated to all those who are looking for a way to express themselves. We listen and observe our customers, thus, in order to be even closer to them, we decided to create a mobile application. This way, shopping with us is at your fingertips. We wanted to create a mobile application to present the company.
That's how the first, basic version was created. In the next step, we decided to expand the existing solution. The expansion of the scope included the addition of purchases to the application. And the development of functionalities that ease browsing and searching for products by customers.
As a company with Polish capital, we wanted to cooperate with a domestic company. That is why we limited our search for a cooperation partner to the territory of Poland. After researching on the Internet and reading the opinions of other satisfied customers, itCraft was our choice.
itCraft was responsible for creating the Android mobile application with a simple content management admin panel. The first version of the mobile application was the basic version. As a continuation of the cooperation, a more advanced version was created, allowing users to shop, easily search and browse through the products they are interested in. Moreover, the payments via PayU were crucial. To optimize the solution, a web administration panel has been created, thanks to which we can manage part of the content displayed in the application.
The itCraft team was responsible for the implementation of the full application development process. Namely, from design to implementation, including the implementation into the production environment. The itCraft team provided us with full support around UX / UI, which allowed us to design a useful and functional solution for the users.
My main point of contact was the Project Manager. I discussed with the PM all aspects of the project, the status, and progress of work, or any changes or optimizations. The project team consisted of two Android developers, a tester, an analyst, and a UX / UI designer.
Within a few weeks of the release of the first version of the app, over 10,000+ users have downloaded it. When we added in-app purchases, we saw a jump to 100,000+ users. This gave us a real, extra sales channel to reach our customers and an actual increase in the number of orders. Hundreds of customers have shared their opinions with us about the functionalities available in the application over the course of several years. Thanks to this, we were able to get inspiration in which direction to develop it.
The project implementation was smooth. The communication at every stage of the project was transparent and dynamic. The Project Manager was always ready to take up the topics I reported. The response to them was satisfactory. The team operated efficiently and productively, the pace of work was adapted to the plan and scope of the project. Communication took place by e-mail and via videoconferences channel. Any longer meeting was planned in detail. This way, we effectively used the time. We left each meeting with the substantive input needed for further activities.
The implementation of the project with the itCraft team was planned, systematic and professional. I was impressed by the level of knowledge of the team members. Furthermore, the Tech Leads and developers involved in creating the solution were remarkable. Full professionalism at the level of project management also deserves recognition. The team gained my trust from the beginning I felt that I was working with professionals and experts in their areas.
There were no major delays or communication problems during the project implementation. So, it is difficult for me to indicate a specific area for improvement. The itCraft team strives for continuous development and the highest level of professionalism. They have the best specialists in their fields. In my humble opinion, they take care of the space for development and improvement of the quality of their services by themselves. And it works very well.
Clutch
5.0
Quality:
5.0
Planning:
5.0
Costs:
5.0
Recommendation:
5.0
IT Staff Augmentation
Confidential
Feb. 2022 - Ongoing
Reviewer
CEO, Software Development Company
IT Services
51-200 Employees
Krakow, Poland
Online Feedback
“Staff Augmentation for Software Development Company”
Feedback Summary03 November 2022
itCraft's support allows the client to roll-out high-quality solutions that meet the end client's expectations. They ensure effective collaboration by communication constantly and constantly providing updates and feedback. Their extensive pool of qualified resources guarantees a great partnership.
Project Summary
itCraft provides software development support for a software development company. The agile team supplements the client's backend, web app, and mobile app development projects.
The Feedback
I am the CEO of a custom software development company specializing in web and mobile application development. We are a software house with headquarters located in Poland.
We hire itCraft to strengthen our teams in some projects. We needed good programmers to put together teams for project implementation.
We were looking for the best specialists in the Polish market. We have defined the requirements we set for programmers who are to join our teams. Furthermore, we conducted the recruitment process, including a technical interview and verification of the technical competencies. Among the many available programmers, those from itCraft were the most suited to our team and adequately qualified. We could focus on the implementation of the project with a competent team.
As a standard, each project begins with requirements analysis and graphic interface design. Then we move on to the implementation stage of individual components. Usually, it is a backend, web application, and Android and iOS mobile applications. We carry out our work using agile techniques, such as Scrum. Planning work for short periods of time, typically 2 weeks (sprints), daily meetings, demos, and cyclical presentations of work progress in front of the client are the principal ceremonies that we carry out in each project. We attach great importance to providing high-quality products to our clients. The QA Engineer is involved in the team's work throughout the entire software development.
After the review of the project and when a definition of the need was created with our client, we started looking for support in the backend development. In total, we had over 20 candidates interviewed in the 3-phase process. The team suggested by itCraft has turned out to be the best fit.
We create many applications together. The client mainly determines the business idea and functional scope. We support him in making good decisions. Our clients' applications are top-rated. They have hundreds of thousands of satisfied users or an increase in turnover thanks to the possibility of online shopping.
We value very effective daily communication with the team. Thanks to our experience, our team strengthens programmers and consultants. They can look for the most optimal solutions also from a business perspective. Our teams have the same work style, so from day one, this workflow was smooth and open.
I am most impressed with how itCraft cares about the development of their employees. Searching for projects most suited to the programmer, his competencies, and experience. This way, he can develop in the area and direction that interests him most.
You can always find fields for optimization. It is significant to ensure the effective exchange of experiences between projects and teams. The main point is for one team to learn from the experience of another team. This way, we can ensure this time and plan such an exchange of knowledge and experiences. There are many factors that need to be synchronized, but this skill allows you to build competencies not individually but for the team as a whole. itCraft provides cyclical meetings within and between competence teams. Here you can always focus more and more specifically on translating this experience exchange into the effectiveness of subsequent projects.