Thanks to ITGix's work, the client achieved a faster time-to-market and a higher deployment frequency, ultimately delivering an enhanced, stable, and reliable system. The client also achieved cost savings and an improved customer satisfaction. ITGix was communicative and collaborative.
ITGix provided managed DevOps services for an online sportsbook and casino.
I am the CTO of Sport Ventures Holdings Inc.
Canada’s Premiere Online Sportsbook and Casino
DevOps
Other
Company values aligned
6-10 Employees
ITGix provided managed DevOps services.
Faster Time to Market (TTM): Reduced deployment times and faster release cycles, leading to quicker product iterations and improved responsiveness to market demands. Improved Deployment Frequency: Increased frequency of successful deployments, indicating a streamlined and efficient release process, often measured in terms of deployments per week or month. Enhanced System Stability and Reliability: Lowered incidents of system failures and downtimes, showcasing improved system stability and reliability, measured through reduced Mean Time To Recovery (MTTR) and higher uptime. Optimized Resource Utilization: Efficient use of infrastructure and resources, resulting in cost savings and improved return on investment (ROI), demonstrated through reduced infrastructure costs and improved resource efficiency. Enhanced Collaboration and Communication: Improved cross-functional collaboration and communication between development and operations teams, leading to higher efficiency and faster issue resolution, often measured through enhanced team satisfaction and reduced incident resolution time. Increased Automation Levels: Higher levels of automation in development, testing, and deployment processes, resulting in reduced manual intervention and error rates, measured through the percentage of tasks automated and error reduction metrics. Improved Quality and Customer Satisfaction: Higher software quality, reduced defects, and increased customer satisfaction, as evidenced by improved Net Promoter Score (NPS) or customer feedback on product performance and usability. Cost Savings and Cost Efficiency: Demonstrable cost reductions in IT operations, infrastructure, and maintenance costs, showcasing financial benefits and cost-efficiency achieved through outsourcing, often measured through a comparison of pre- and post-outsourcing costs. Enhanced Security and Compliance: Improved security posture and compliance adherence, demonstrated through reduced security incidents, improved compliance audit results, and adherence to industry standards and regulations. Metrics-Driven Decision Making: Utilization of relevant metrics and key performance indicators (KPIs) for informed decision-making and continuous improvement, leading to data-driven optimizations in the DevOps processes and practices. Virtual Meeting Email or Messaging App
Virtual Meeting Email or Messaging App ITGix provided a collaborative and efficient approach to our requirements. Always meeting all of the projected deliverables. Virtual Meeting Email or Messaging App
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Communication is the key to delivering any remote services, and they excelled in this, and many other key areas.
I believe excelled in all areas.