Prima GmbH
Recommended Providers
4.9
4.9
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 85.7% |
|
4 Stars | 0% |
|
3 Stars | 0% |
|
2 Stars | 0% |
|
1 Star | 14.3% |
|
Profile Overview
About Prima GmbH
PRIMA - Print is my job. Print is our mission. Sophisticated printing solutions for optimum quality, cost savings and efficiency - that's what we at Prima are your reliable partner for, day in, day out. Print, copy, scan and fax: we meet your requirements with competence and know-how. Because printing solutions in all their facets
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Locations
Herbolzheim
Im Brünnleswinkel 2-4Expertise
- Print Design: 50%
- Advertising: 50%
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Reviews
Integrated Reviews
Terrible. No customer service after 5 years of leasing.
0Thank you for your review, all feedback is important to us and we are sorry that you had such a disappointing experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. We are all the more committed to ensuring that this is resolved and does not happen again. As we can't tell from your review and direct contact history what exactly was "terrible", please drop our customer service team a line at [email protected] so we can fill them in on all the details and we promise to find a satisfactory solution for you. Greetings from the TEAM of Prima GmbH
We leased a multifunction device from Prima GmbH. Very competent contact, prompt response and feedback. The product is as described, the setup and installation took place quickly and competently as agreed. Overall, super service.
1It is nice to have received your kind words of appreciation for our service and products. Thank you for choosing to work with us and your printing systems. We look forward to many years of cooperation and will be happy to be your contact for further projects in your company. Greetings from the Prima GmbH team
The advice from Mr. Klewar and the installation service from Mr. Tralau, as well as his basic training on the new multifunction device, were both great. I am glad to have found PRIMA as a service provider and ongoing partner.
1Thank you for your positive feedback! We appreciate your kind words and are very happy to hear that you had a great experience with us. We strive to provide the best customer service and we are glad to hear that we succeeded. Thank you again. Greetings the team of Prima GmbH
I would like to emphasize the communication with the managing director Mr. Klewar and his staff. Here, a quick action and response is the order of the day - that is service as it is very rare anymore. We have several printers/scanners in our tax office with Prima GmbH and are extremely satisfied with the quality and maintenance. Thank you very much and here's to a good cooperation. I can only recommend Prima GmbH unconditionally.
1Thank you very much for the positive review! We are very happy to hear that you had such a good experience. We are especially pleased that you like the friendly staff and the quality of our service. We strive to provide excellent customer service, high quality products and are glad that we were able to exceed your expectations. Thank you again! The team of Prima GmbH
we thank you for the cooperation and thank you very much for your 5 star rating. Greetings the team of Prima GmbH
Thank you very much for your great review. We are looking forward to a successful and cooperative partnership. The team of PRIMA GmbH
Top service and performance. Friendly contact persons..we are completely satisfied!
1Thank you for taking the time to leave us a review! We are very pleased that you like our service and performance. We are looking forward to a good cooperation in the future. Greetings the team of Prima GmbH Greetings the team of Prima GmbH