tectonika GmbH
Recommended Providers
4.7
5.0
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 90.9% |
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4 Stars | 0% |
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3 Stars | 0% |
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2 Stars | 0% |
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1 Star | 9.1% |
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Profile Overview
About tectonika GmbH
The company tectonika is an owner-managed family business from Essen, which has been offering print management solutions since 2005. The company's founders, Holger Rupil and Thomas Schweppe, had already brought more than 15 years of experience to the company at that time.
We are a master craftsman company of the Chamber of Crafts Düsseldorf and registered member in the register of craftsmen. With us the quality and not the quantity stands since enterprise establishment in the foreground. Thus, we were able to quickly establish ourselves in the market.
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Locations
Essen
Kruppstrasse 82-100Expertise
- Managed IT Services: 100%
Managed IT Services
- Printer Management: 100%
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Reviews
Integrated Reviews
When I founded my company, I spent a long time looking for the right solution for a multifunctional device. Initially, I received excellent advice from the back office. At tectonika GmbH, delivery and installation are still a matter for the boss. The initial estimate for installation was 1 hour. However, not everything went as planned straight away. However, Mr. Schweppe remained really patient. After 3 hours, everything was ready. Thanks to Mr. Schweppe's really pleasant manner and the nice conversation, the 3 hours actually only felt like the one hour originally planned. Thank you very much!
0Thank you very much for your extremely friendly and positive review! We are delighted that you are satisfied with our service and product. We wish you every success with the launch of your company!
Here you still have a contact person, problems are solved quickly, inexpensive and super hardware, nice printing experience :-)
0Thank you very much for the great feedback and the 5 star rating. We are happy about the cooperation.
Very friendly contact, quick help and very good back office and good advice. Every time again! Great team! I can rely on this company as a master craftsman.
0We are happy about the great feedback and the rating with 5 stars. Thank you very much for that!
Super service. Needed a printer/scanner for the company quickly, preferably yesterday. Within 3 business days it was now delivered, set up, installed. All employees from the switchboard to the service technician super friendly, helpful and competent. Prices to others also absolutely competitive. We are absolutely satisfied and happy.
0Thank you very much for the great feedback and the 5 star rating. :-) We will gladly pass this on to the appropriate departments.
Professionals when it comes to printers. Very helpful and friendly staff.
0Thank you very much for the 5 star rating. We are happy to pass on the praise for the staff. :-)
Super service and very friendly customer service!!!
0We are pleased about the great rating with 5 stars and that our service is so well received. Thank you very much for the positive feedback. :-)
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Our industry experts will identify the best agencies for your needs, compare their offers and enable you to start a successful project.
My husband stood just under 20 min in front of the door, has rung several times and no one has opened. Simply rude and very unprofessional.
1Dear Ms. Liebich, thank you very much for your recession. We are always grateful for your comments and criticisms so that we can constantly improve. Our aim is to satisfy our customers. However, this case presents us all with a great puzzle. Your husband had contacted us in the Google chat and told us that he was standing or had stood in front of our door and that the doorbell was not working. We then checked the bell and walked around the building again to see if anyone wanted to come to us. Unfortunately, we could not find a person who wanted to come to us. Furthermore, we ask ourselves why they didn't just call or knock on the window. After all, we are on the first floor and we would certainly have responded immediately. But maybe give us the opportunity to convince ourselves of our quality. Please contact us again. Thank you very much and kind regards Thomas Schweppe Management
I needed a new printer for our business. At Tectonika I immediately received a super great offer. I have never experienced such a great service.the printer was delivered immediately and the telephone support was unique.here you should be able to give 6 stars.thank you Mr. Schweppe.you have a loyal customer more.
0Thank you very much for the great rating with 5 stars. With so much praise we get all red. :-) We are very happy about the positive feedback and thank you for your trust.
We have been working with tectonika GmbH for several years now. We are very glad and happy that we can contact them at any time in case of problems, very friendly team & very reliable. Very friendly team, very reliable.
0Thank you very much for the positive feedback and the 5-star rating. We are glad about the pleasant cooperation. :-)
Good company, competent, spontaneous and does not make a big deal out of little things. Keep it up! My Ricoh printer remains faithful to you;) Thank you for your support.
0Thank you very much for the 5 star rating. We are glad that we could give you great pleasure with little things.